Visit www.UnitedBreaksGuitars.com for case studies and highlights from Dave’s speaking tour. There is now a video response www.youtube.com Full Story: www.davecarrollmusic.com – In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the 00 guitar was severely damaged. They didnt deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss. So I promised the last person to finally say no to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world. United: Song 1 is the first of those songs. United: Song 2 has been written and video production is underway. United: Song 3 is coming. I promise. Follow me at twitter.com . Video Produced by Curve Productions of Halifax, www.curveproductionsinc.com.
{ 25 comments }
What a voice! Very nice.
@29def90 Well, whomever plays Ms. Ireweg in this video is darn cute. I think.
Mark
Alberta
Awesome!
my taylor guitar got broke while flying with british airways but they paid for a new guitar haha
I know this is supposed to be funny, but this song puts me in a rage. (Yes, I have my own United story.)
I hate united they didn’t let me enter the plane just because I was carrying a bomb.
omg ill never fly with united airlines !!!!!
united stole my jordan shows
FUCK UNITED!
they broke my martain!!
1,044 people have a crush on Ms. IRLWEG.
12 hundred dollars in travel voucher for an priceless tone of an irreplacable guitar what a slap to the face worst then getting canadian tire money for christmas
fucking hillbilly music
Well just goes to show how great uniteds customer service really is, guess the continental merger did nothing to help that out
i will never fly united because of this if they dont care about his guitar they wont care about my stuff
To all corporate bean-counters everywhere who keep cutting back on service….
count the hits on this video and then count the customers United lost.
This is such a testament to how powerful social media is!…And also how badly the luggage handlers on MOST airlines treat our luggage. But a guitar?? C’mon. common sense, dont throw it! Shame on United! Train your employees better! That is all.
@xDirectJABx
No, man. It’s American Airway. What a moron and 12 idiots didn’t even notice.
Much needed laugh D.THxs
they do not look like their from UAE…. becouse ive been their …
Wow…
LOL @ THE TOP COMMENTS
hello alexis!!!
@jimtraner
Well said.
love it!!!
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